Shipping & Delivery

SHIPPING

We send the items as soon as possible. The preperation time is around 1 to 3 working days. We will send the items from multiple warehouses. Below we show the shipping details per country.

EUROPE               
Belgium 10 - 15 days
France 05 - 10  days
United Kindgom 05 - 10 days
Rest of Europe 10 - 21 days
       
AMERICA
North America 05 - 10 days
Central America 05 - 10 days
South America 10 - 20 days
                               
REST OF THE WORLD
Rest of the world  10 - 25 days
 

 

Please note: Shipping times may vary.

 

All order deliveries adhere to standard Postal service business hours. Therefore, orders will only be delivered during weekdays between the hours of 9-5pm and deliveries will not be made on the weekend and public holidays. Furthermore, it is important to ensure that your shipping address has been entered correctly with no spelling errors and valid information. Any errors can result in lengthy delays to delivery or your order being returned to Sender. We are not liable for any delays or issues that may arise as a result of an incorrect address and this includes delivery to a a wrong address due to an incorrect shipping address. 

It is strongly recommended that you are present to sign for your delivery and ensure everything is within order where applicable. However please note that packages that are small enough will be placed in your mailbox. If you are unable to to be present at the time of delivery, we suggest utilising various postal service options, delivery to your local postal office or having your order sent to a business address. We are not liable for any deliveries that may have been left at your front door or nearby vicinity nor are we liable for missed deliveries.  

 

ORDER TRACKING

Once your order ships out we'll send you an email with your online tracking information (if available) which you can use to track your package. If 7 business days have passed and you have not received this email from us, simply contact us at info@unecerisesurlegateau.com and we'll check it out for you right away. 

 

DELIVERY

We deliver our items towards you with best services possible. Per country we choose the best local post office.